Results
Patient results are not given out over the telephone by reception staff. They are not trained to interpret results or recommend treatment. Please book an appointment to see your doctor for your test results
Please book to see your doctor to discuss your results. You will receive an SMS when your results are ready.
For any urgent or abnormal test results your GP will call you, please make sure that we have your current contact details up to date.
Copies of your physical results can be requested when you see your doctor. We are unable to email results.
Management of Patient Health Information
Transfer of Medical Records:
If you wish to have your medical records transferred to a new practice from GPSC @ Midland Railway Workshops, you will need to complete a transfer form at your new surgery or request a transfer of release form at reception. Please be aware that there will be a transfer fee to release your medical records.
For medical records to be transferred to GPSC @ Midland Railway Workshops you will need to complete a transfer form of medical records at your previous medical practice, please be aware that there could be a transfer fee and medical records might not be released until the transfer fee has been paid. Management of Your Personal Health Record Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorized members of GPSC @ Midland Railway Workshops.
National health scheme
- E Health
- National Bowel Screening Programme
- Australia Immunisation Register
- National Cervical Screening
Interpreter Service
GPSC @ Midland Railway Workshops is a registered user of the National Translating and Interpreter Service (TIS). Please let our reception staff know at time of booking your appointment if you require an interpreter.
If you are deaf, or have a hearing impairment or speech impairment, feel free to contact us through the National Relay Service:
TTY users may phone 133 677 then ask for 08 9374 7000
Speak and listen users may phone 1300 555 727 then ask for 08 9374 7000
Drugs of Addiction
S8 drugs of addiction will not be prescriber by any GP at GPSC for any new patient.
After Hours Care
Dial a doctor for home visits is available for our patients outside our practice hours. Please call 1300 030 030
Home Visits Policy
This will be at the discretion of our GP’s, please speak to your regular GP for any queries.
How Do I speak to my GP?
Your doctor will try to take your call but doctors can be extremely busy throughout the day so they may not be able to take your call, our nursing team may be able assist with your enquiry, If the nurse is not able to assist you the nurse will take your details and speak with the doctor.
Reminders / Recalls
GPSC @ Midland Railway Workshops may contact you through SMS, phone or letter regarding your results, preventative healthcare, vaccinations, follow up appointments. To ensure that we can contact you about your results, appointments, preventative healthcare vaccinations, please advise our reception team if you would like to either opt in or opt our to receive SMS communications. Please make sure that we have your current contact details on our records.
Cancellation Policy
If you are unable to attend your appointment, please cancel your appointment with at least 4 hours’ notice or a “did not attend” fee plus GST will be charged and payable prior to your next visit. There will be a full consultation fee for missed appointments. If you are running late, please contact reception to see whether it is possible to fit you in or arrange another suitable time. Staff will do there best to help you and accommodate your needs.
Medical Certificates
Patients must make an appointment to get a medical certificate and, we regret they cannot be backdated.
Emergencies
- Please dial Triple Zero (000) or attend the nearest hospital in an emergency.
- The nearest hospital:
St John of God Midland Public Hospital
1 Clayton Street, Midland WA 6056
Phone Number: (08) 9462 4000
Home Visits Policy
This will be at the discretion of our GP’s, please speak to your regular GP for any queries.
Drugs of Addiction
S8 drugs of addiction will not be prescribed by any GP at GPSC @ Midland Railway Workshops for any new patient.
Smoking Policy
This practice has a no smoking policy.
Disability facilities
This practice is designed for wheelchair access, we have a wheelchair available if required. Should you have special needs please discuss them with your doctor.
Privacy Policy
GPSC @ Midland Railway Workshops complies with all confidentiality and privacy obligations. Please refer to our privacy policy or ask reception for a copy. To protect your privacy, this practice operates strictly in accordance with the Act.
Patient feedback
GPSC @ Midland Railway Workshops seeks patient feedback on their experience with our practice to support quality improvement activities.
Written feedback, complaints or suggestions can be placed in the suggestion box at reception.
Please direct any feedback or complaints to our Practice Manager on 08 9374 7000
email: Feedback@healthintegra.com.au If you feel that our practice has not properly dealt with your complaint, you may contact The Health and Disability Service Complaints Office on www.hadsco.wa.gov.au Complaints and enquiries line: 08 6551 7600
Pathology Services
Onsite pathology service is available Monday to Friday 8am to 4pm.
GPSC @ Midland Railway Workshops email address – admin@gpscmidland.com Please allow 72 hours for a reply. If the matter is urgent, please call reception on (08) 9374 7000
Do you offer telehealth consultations
Yes, we offer telehealth consultations for eligible patients Monday to Friday.
No telehealth consultations are available on the weekend.
